FAQs
Frequently Asked Questions
How much does shipping cost?
Standard shipping is a flat $7.00. Shipping is free on orders of $35 or more.
We ship to addresses in the United States and Europe.
How long will my order take to ship?
We ship most orders within 1 to 2 business days. Orders are fulfilled by our partner.
Sometimes splits an order into more than one shipment so parts arrive faster. If you get part of your order first, the rest is on the way.
Do you ship internationally?
We provide [solutions/services], and our ultimate goal is global reach.
How do I track my order?
You will get an email with tracking once your order ships. Because an order can ship in more than one box, you may get more than one tracking number.
What is your return policy?
If you are not 100% happy, you can return your order for a full refund within 30 days of your purchase date.
Items must be unused, unwashed, and in the original packaging with the tags attached. Return shipping is paid by the customer, and shipping charges are not refunded. Sale items are final.
See our full Return Policy.
Am I eligible for a refund?
Try on your gear indoors first and keep the packaging until you are sure of the fit. A correct fit matters for how the product performs.
How do I use a discount code?
Add your items to the cart and go to checkout. Enter your code in the discount box and press Apply. Your total updates right away.
Sign up for our email list to get offers and codes.
Do you offer bulk or wholesale orders?
For bulk or wholesale questions, email us at support@unicornvo.com and we will help you.
How do I contact you?
Email us any time at support@unicornvo.com or use our Contact page. We reply as soon as we can.
